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Panama internet: overview, access, providers

General internet advice for the traveller
--Get Proper Hardware
Ensure you have the proper equipment for the country you are visiting.

--Configure Operating System
Your operating system may need configuring in order to hook up.

-- Determine Internet Service Provider (ISP)
Make sure you have service where you plug in (and check costs). Options to connect to the Internet include:
° Global Internet Roaming Service
° Your own ISP
° Local ISP
° Internet Cafe
° Hotel Business Center or in-room connection (i.e. dataport)
° Personal computer of a personal contact (friend, colleague)

--Plug in
When all of the above are checked, plug in your modem.

--Dial
You are now ready to dial your access number (hopefully, a local number exists).



Global Internet Service Providers in Panama

Companies that offer global roaming services have partnerships with local Internet service providers in many different countries. As such, Internet access is provided through a local call. These companies often provide local access in countries where your home Internet service provider does not. Service and rate plans vary greatly. Make sure to do your research prior to departure. Some options include:
--User pays only when using the service
--User pays a subscription rate with added usage fees when in the destination country.

Some International Internet Service Providers with service in Panama (May be more... check with your own ISP as well):

America Online / Compuserve
AOL Intl. Tech Support
[1] (703) 264-1184
Yes

AOL Globalnet Plus: US$6/hr surcharge; 57.6 baud;
AOL Globalnet: US$12/hr surcharge; 28.8 baud
Panama 206-1200 (AOL Globalnet Plus)
Panama City 206-1100 (AOL Globalnet Plus)
Panama City 263-1611 (AOL Globalnet)

UUNet (Worldcom)
Tel: (507) 213-3070
(v.34 + K56flex v.90)
Panama contact tel: 205-0500

Hotels with Internet in Panama

Most major hotels offer some type of internet service. Be sure to ask first though about:
1. How internet service is accessed (dialup or via inhouse server)
2. What basis is used for charging for the service. (Connection fee? By time used? Both?)

3. How fast is the connection speed.
4. Can you connect your laptop from your guestroom or must you use their business center to connect? (And if not bringing a laptop with you, how available/ what is the cost for use of computers in their business center?)

At The Executive Hotel, we have an in-house server, which permits us to offer our guests:
-- Internet service direct from their guestroom (or business center) with the simple dialup of a hotel extension number.
-- Service is 100% FREE - no access or time-based charges apply of any type.
-- The connection is fairly fast... from 56 to 112 depending on the traffic.
-- No laptop? No problem, first hour of computer use in the business center is free and internet access is available from there as well.




Local Internet Service Providers in Panama

Provided below is a list of ISPs servicing this country.

Note: Please remember that the ISP market is relatively new and constantly expanding. We advise that you check with any ISP company before you leave to ensure that it still exists.

Cable Onda
Tel: [507] 230-0092
Fax: [507] 230-1154
Web: www.cableonda.net
Email: atunon@cableonda.net

Convergence Communications Inc. Panama
Tel: [507] 210-1570/71
Fax: [507] 210-1560
Web: www.cciglobal.net.pa
Email: ncaceres@cciglobal.net.pa

CyberMedia / Sinfonet
Tel: [507] 206-8000
Fax: [507] 206-3660
Web: www.pty.com
Email: info@pty.com

Diveo Panama
Tel: [507] 206-011
Fax: [507] 265-3705
Web: www.diveo.net.pa
Email: ajohnson@diveo.net.pa

IFX
Tel: [507] 263-8727
Fax: [507] 263-7042
Web: www.ifxnetworks.com.pa
Email: info@ifx.com.pa


Internet Cafes in Panama

Cyber @ljan
Edificio Campo Alegre 1er Piso oficina 1-A Vía España
Tel: [507] 264-9864
Email: aljan@hotmail.com
Hours: 9a.m. to 9p.m. (Mon through Sat)

CyberCentro Panama, Internet@Cafe
Sun Tower Mall, Ricardo J. Alfaro Ave. First Floor #32
Tel: [507] 236-3290
Web: www.ccp.pty.com
Email: ccp@mail.ccp.pty.com
Hours: 10a.m. to 10p.m. (Mon through Sat), 12p.m. to 8p.m. (Sun)

Internet Cafe @ Panama
San Francisco 76th Street, 1 Plaza Caesar Panama City
Tel: [507] 270-1053
Web: www.inter-cafe.com
Email: escorcia@internetcafe.com
Hours: 11:30a.m. to 11:30p.m.

Internet y Copias
Carrasquilla, Frente a la Ulacit Panama, Province of Panama 873191 Zona 7
Tel: [507] 224-3462
Web: www.geocities.com/Eureka/Gold/3759
Email: internetycopias@hotmail.com
Hours: 9a.m. to 10p.m.

Internet On Line
Plaza Tocumen Local A11 Al Lado De Credichips
Tel: [507] 220-6903
Web: internetol@cwpanama.net
Hours: 10a.m. to 8p.m.

Sky Internet Cafe
Supercentro el Dorado, entrando por bolos el dorado, frente a telas Livingstons Panama, Panama 4824 Zona 5 Panama,R.P.
Tel: [507] 260-1699
Web: www.panamacom.com/skyinternet
Email: tino@sinfo.net
Hours: 10:30a.m. to 10p.m.

Stratos Internet Cafe
Via Argentina, Ed. Don Julio Panama City 7
Tel: [507] 612-9174
Web: www.stratos-cafe.com
Email: jmh512@pty.com
Hours: 10a.m. to 10p.m. (Tues through Sat), 2p.m. to 10p.m. (Sun)


Technical Support for Computers (internationally as well as in Panama)

Hardware/Software Vendor Support
Acer/Texas Instruments
Germany:
Tel: [49] (4102) 488-469
Fax: [49] (4102) 488-169
United States:
Tel: [1] (408) 432-6200
Web: www.acer.com

Adobe
Switzerland:
Tel: [41] (800) 833-310
United States:
Warranty Technical Support
Tel: [1] (206) 675-6204 (Macintosh)
Tel: [1] (206) 675-6304 (Windows)
Tel: [1] (206) 675-6404
900-Line Technical Support
Tel: [1] (900) 555-3300 (Macintosh)
Tel: [1] (900) 555-2200 (Windows)
Tel: [1] (900) 555-4400 (UNIX)
Flat-Fee Technical Support
Tel: [1] (206) 675-6126 (All platforms)
Web: www.adobe.com

Apple/Claris
Panama:
Tel: [507] 278-3030
Fax: [507] 278-0041 (vendor support)
United Kingdom:
Tel: [44] (990) 127-753
United States:
Tel: [1] (408) 996-1010
Tel: [1] (305) 265-4939 (Miami)
Web: www.apple.com

AST
Ireland:
Tel: [353] (61) 492-222
United States:
Tel: [1] (949) 727-4141
Tel: [1] (817) 232-9824 (International Technical Support)
Web: www.ast.com

Corel
United States:
Tel: [1] (613) 728-3733 (Customer Service)
Fax: [1] (613) 761-9176
Tel: [1] (716) 871-2325 (Ask to be Forwarded to Appropriate Program)
Web: www.corel.com

Dell
Tel: 008-[1] (800) 507-0962
United States:
Tel: [1] (512) 338-4400
Tel: [1] (512) 728-4397
Fax: [1] (512) 728-3330

Digital
United States:
Tel: [1] (508) 952-3777, ext. 5034 (Customer Relations)
Fax: [1] (603) 884-1036
Web: www.digital.com
Email: wwibs@MKO.mts.doc.com

Filemaker/Claris
Germany:
Tel: [49] (180) 525-8166 (Info-line)
Tel: [49] (180) 523-6423
Fax: [49] (180) 567-2233
Web: www.claris.com

Gateway 2000
United States:
Tel: [1] (605) 232-2191
Fax: [1] (605) 232-2023
Web: www.g2k.com

Hewlett-Packard
United States:
Tel: [1] (408) 246-4300
Venezuela:
Tel: [58] (2) 239-5664
Web: www.hp.com

IBM
Colombia:
Tel: [57] (1) 623-0111
Fax: [57] (1) 257-9839
Switzerland:
Tel: [41] (22) 310-0418 (in French)
United States:
Tel: [1] (919) 517-2800
Web: www.ibm.com

Microsoft
Costa Rica:
Tel: [506] 298-2020 (Technical Support)
Tel: [506] 298-2000 (Customer Service)
United States:
Tel: [1] (425) 635-7222
Web: www.microsoft.com

Novell
Tel: 00[1] (800) 638-9273 (Toll-free technical support; dial AT&T access number first, if available, wait for prompt, and then dial the toll-free number)
Switzerland:
Tel: [41] (1) 308-4747
Fax: [41] (1) 302-0401
United States:
Tel: [1] (408) 434-2300
Fax: [1] (408) 577-5775 (Worldwide Sales Headquarters)
Web: www.novell.com

Quark
United States:
Tel: [1] (303) 894-8899
Fax: [1] (303) 894-3398 (For Products registered in the Americas)
Web: www.quark.com

Toshiba
Germany:
Tel: [49] (2131) 158-319
Fax: [49] (2131) 158-558
Ireland:
Tel: [44] (193) 282-8828
Switzerland:
Tel: [41] (1) 946-0777
Fax: [41] (1) 946-0807
United States:
Tel: [1] (949) 583-3000 (Corporate Headquarters)
Web: www.toshiba.com

Global Road Warrior,Copyright 2001 World Trade Press.All Rights Reserved. No sample or information therein may be used without express permission from World Trade Press